Frequently asked questions about the I amsterdam City Card

The I amsterdam City Card is Amsterdam's official city pass: one free entry to more than 70 museums and attractions, a canal cruise and free travel on public transport (GVB). Available from 24 to 120 hours.

You receive a voucher by email. With it you use the digital City Card in the City Card app, or exchange it in Amsterdam for the physical card. Only the activated card gives you entry and travel.

There are options from 24 to 120 hours. Longer durations cost less per day. You can see today's price for every option in the price calculator on the Prices page.

The card is sold as a single card without a separate child rate. Only the duration you choose sets the price. You can see today's price in the booking window.

The clock only starts with the first use of the card, not at purchase. From then on it runs consecutively (24, 48, 72, 96 or 120 hours) and is not tied to calendar days.

Yes. Validity only begins with the first use, meaning your first entry or your first journey. You decide when it starts and do not have to activate the card on the day of purchase.

Both. You use the digital City Card in the City Card app, or exchange the voucher in Amsterdam for the physical card. More on the Public transport page.

All GVB lines: tram, bus, metro and IJ ferries, as often as you like within the validity. Details on the Public transport page.

No. The card is not valid on NS trains and regional buses, so it does not cover the journey from Schiphol Airport to the centre. From the airport, take the NS train or express bus 397.

Yes. Hold the card or the QR code against the check-in scanner when you board, and again when you leave to check out. That way the GVB system registers your journey correctly.

More than 70 museums and attractions, including the Rijksmuseum, Stedelijk Museum, Museum het Rembrandthuis, Artis and NEMO Science Museum, plus a canal cruise. The full list is on the Attractions page.

No. The Van Gogh Museum is not included in the I amsterdam City Card. You book a ticket for it separately.

No. Each attraction can be visited once for free. Further visits to the same attraction are charged.

Yes, a canal cruise through the UNESCO-listed canals is included. Free 24-hour bike rental comes on top.

Whether and until when you can cancel depends on your booking. The applicable terms are shown at checkout and on your voucher.

The voucher has its own redemption deadline, which you see when you book. Independently of that, the card's hours only start counting with the first use.